The terrible conduct of the Indian Cybercrime Department refers to the unprofessional, careless, insensitive, and often dismissive mind-set displayed by the means of some officers toward victims of on-line fraud, cyberbullying, economic scams, and virtual harassment. This includes delays in registering complaints, loss of correct investigations, poor interaction with victims, and failure to take well-timed motions in opposition to recognized cybercriminals. Victims are regularly made to experience being ignored, blamed, or humiliated in preference to support. Officers may additionally display indifference, lack empathy, or call for immoderate documentation that prevents human beings from doing justice. This conduct turns into worse when elderly, non-tech-savvy, or rural people. In some cases, victims’ documentation is being mocked or advised that the matter is hopeless with out effort. This agrees to undermine regulation enforcement and leaves residents liable to repeat cybercrime.
1.Lack of timely response
One of the maximum critical issues faced through victims of cybercrime in India is the acute shut-in in the response of the cybercrime department. In maximum instances, after submitting a complaint on a complaint through the nationwide cybercrime portal or visiting the neighborhood cyber cell, victims wait anxiously for updates or a response. Unfortunately, they often receive no response for days, and in some instances, weeks. This is particularly dangerous in instances of monetary fraud in which prompt action – including contacting the bank, freezing the transaction, or monitoring the virtual trail – is crucial to recover the stolen money. However, due to the sluggish and negligent response of the authorities, fraudsters get enough time to withdraw the amount or cover their virtual footprints. Such delays contribute to everlasting losses, and victims experience being cheated through the gadget that is supposed to protect them.
2. Irresponsible attitude towards victims
A major challenge faced by many complainants is the irresponsible and insensitive conduct of cyber crime officers even when victims have approached them for help. Instead of being offered help or assurance, many victims – particularly women, senior citizens, and those with less education – are rudely handled, mocked, or outright ignored. Some officers behave arrogantly, tease, or use language that suggests the victim is losing their time. This is not only unprofessional, but deeply disturbing, especially for a person already traumatized by a fraud or harassment incident. The loss of empathy in officers not only breaks the self-confidence of the complainant, but also makes them hesitant to pursue justice. Instead of feeling safe and supported, victims leave with emotional distress, sometimes worse than the fraud itself.
3. Lack of technical knowledge
Despite the rate of management of cyber crimes increasing, many officers in India’s cyber crime departments lack better technical training. With the rapid growth of technology, cyber crimes now involve cryptocurrencies, global networks, dark net activities, and virtual proofs that are exposed in more than one server. Still, maximum officers are skilled in fundamental net operations or fashionable laptop literacy. They do not know about how blockchain works, the way to signal IP addresses efficiently, or how to manage dark net content. Due to this technical hole, many instances are closed or transferred to different departments, losing precious time. Meanwhile, important virtual proofs can be forever falsified. Holes in the information method Cybercriminals step ahead, even as officers depend on previous research fashions that are no longer powerful with the virtual era.
4. No follow-up system
After filing a complaint, many victims are left in complete dark concerning the developments in their case. There is no proper follow-up mechanism, no complaint monitoring ID gadget that works efficiently, and no officer specifically assigned to preserve everyday touch with the complainant. This results in frustration, confusion, and helplessness. Victims often attempt to call the cybercrime helpline or visit the neighborhood police station, who are more than once instance, simplest directed to run away or touch another department. Without any written or verbal update, the complainant is by no means sure if their case is being worked on or quietly closed. Such a gadget fails to offer transparency or hope, and it makes human beings lose faith in cyber justice, especially people who are already financially or mentally distressed by the scam.
5. Delay in FIR Registration
Filing a First Information Report (FIR) is the beginning step of any prison investigation in India. However, in cases of cybercrime, many officers refuse or unnecessarily refuse to file an FIR. Without this report, victims cannot approach courts, report complaints, or spend hours trying to find a way out of the case. Officers often try to keep victims out of the case by making excuses such as “the amount of the crime is too small,” or “the complainant needs to go to an emergency department.” In some cases, victims are asked to rewrite their complaint multiple times with unnecessary corrections. This is no longer a waste of time, but it will increase the mental burden on the complainant. For a victim already struggling financially or emotionally, experiencing such a delay is like a 2nd round of punishment. Without an FIR, justice is effectively blocked at step one.
6. Corruption and Bribery
There were some reports of corruption in cyber crime departments in India. Some officials reportedly accept bribes to get a case prioritized or processed faster. Victims are subtly told that unless they “pay a little extra,” their case will not be taken seriously or may be delayed. This puts poor and middle-class residents at a serious disadvantage. Already short-circuited with financial fraud, many victims may not have enough money to pay bribes, and so their cases are ignored. On the contrary, people who pay up are often given quick interest and compensation. This does not destroy trust in public institutions, but it also promotes injustice. Cyber crime investigations need to be fair, legal, and neutral—not a money-making business for corrupt officials. Such unethical practices must be curbed through strict responsibility and monitoring.
7. Mistreatment of complainants
It is fantastically ominous that many complainants endure verbal abuse, yelling, threats, or ridicule from cybercrime officers as they try to find help. Victims—especially individuals who are much less tech-savvy—are often blamed for their own personal fault, with statements like “Why did you give out a proportion of your OTP?” or “Didn’t you already know this turned out to be a scam?” Instead of receiving steerage or felony protection, complainants are made to feel responsible and ashamed. This type of conduct is not only unprofessional, however additionally cruel, as many victims come to the police already in the country of emotional breakdown. The position of the officer is to offer assistance, comfort, and help to the felon—no longer to insult or humiliate a person who is already a victim. Such misconduct from officers harms the public’s willingness to report cybercrime.
8. Gender Bias
Women, in particular, face deep-rooted gender bias after they use cyber crime technology to report online harassment, blackmail, or sextortion. Instead of being taken seriously, many are met with judgements such as “Why did you keep such photos?” or “Maybe you supported that guy.” Some officers even make fun of the situation or ask outlandish questions that discourage the woman from continuing with her case. Such victim-blaming does not only humiliate the complainant but also allows the accused to run amok. In many cases, women flee from their complaints out of fear, shame, or frustration. The Cyber Crime Branch must provide a safe, respectful, and responsive environment to all genders. Officers must be educated in gender sensitivity and recognize the trauma a victim is going through instead of worsening it.
9. Disinterest in low-amount frauds
Several cybercrime officers said they would no longer take up cases in which the amounts are wrongly reported as less than ₹1 lakh, claiming it is not really worth their time or resources. This is fantastically unfair, especially to students, homemakers, retired people, and daily wage workers for whom ₹5,000 or even ₹10,000 is a very large sum. Fraud is fraud, regardless of the amount, and every victim deserves justice. Such ignorance of small cases allows scammers to catch unscrupulous people with small amounts of money, knowing full well that the police will not interfere. If those small frauds are ignored, they gradually build up into crimes designed on a huge scale. By refusing to investigate “small” cases, the branch sends a message that it is at best a matter of rich or large-scale cases. This is not justice; it is discrimination through financial status.
10. Lack of infrastructure
Many cybercrime devices in India are nonetheless characterized with outdated or inadequate infrastructure. Officers use serial computers, fundamental net connections, and frequently lack crucial gear for forensic evaluation or virtual tracing. Advanced software program that can tune IP addresses, signal cryptocurrency transactions, or extract facts from cellular gadgets are both lacking or now not regularly updated. As a result, the branch struggles to deal with even moderate-degree cybercrime instances. The lack of a correct virtual forensic lab, facts garage structures, or stable communicate systems seriously hampers the research process. Officers themselves admit that they may be handicapped because of the lack of resources. Without contemporary-day gear and infrastructure, even properly skilled officers can not perform effectively. This hole must be addressed urgently if India wishes to combat the rising cybercrimes in a significant manner.
11. Untrained Staff for Online Portals
The Indian government has created centralized systems like Cyberrimime.gov.in for online criticism registration. However, the group of workers to manage those on-line submissions is regularly untrained in managing virtual proofs. Victims add screenshots, transaction IDs, chat records, IP logs and different technical proofs, looking ahead for well-timed movement. Unfortunately, many authorities actually push right along with studying the case properly, citing “insufficient data.” Sometimes they don’t even look at the load or attachments seriously. This results in improper closure of possibly solvable instances. Victims who set up an effort to obtain virtual proof experience wasted while their lawsuits are disregarded. The lack of knowledge to verify metadata, signal value links, or determine phishing strategies demonstrates how poorly organized the cybercrime mobile is, primarily when managing technology-pushed crimes. This negligence undermines the very purpose of the on-line reporting system.
12. No coordination between states
Cybercrime is not always constrained by means of geographical boundaries. A scam can even function from Maharashtra, although the victim may be in Rajasthan. Despite this, there is almost no coordination between nation-degree cybercrime units. If a nearby cyber mobile receives a criticism related to another nation, they regularly escalate the matter as quickly as possible and by no means comply with ups. There is no dependent communal protocol, no shared virtual case control machine, and no real-time collaboration between departments. This disjointed method causes instances to remain unresolved for months or buried beneath bureaucracy. Victims are stuck, no longer understanding which nation is managing the case. Fraudsters most likely exploit this weak point and work, hopefully, across nation borders, understanding the loophole exists. Unless a significant coordination machine is implemented and nation officials are certain to cooperate, cross-nation cybercriminals will maintain to experience immunity.
13. Poor Record-Keeping
Accurate and prepared case document-retaining is essential to detect patterns, connect comparable instances or catch repeat offenders. Unfortunately, maximum Indian cybercrime departments have very negative document systems. Case files—both physical and virtual—are regularly no longer properly up-to-date, primarily main to incorrect facts or mismatched details. Generally all nation and district-degree officers have no significant virtual repository on hand. As a result, despite the fact that more than one victim records comparable frauds, the lack of case-linking and right document evaluation prevents powerful movement. It additionally makes auditing difficult, permitting negligence and corruption to go unnoticed. Officers retire or switch over with out passing on case updates, and incoming officers have to restart from scratch. For a place as technical and data-centric as cybercrime, this form of document mismanagement significantly harms investigative performance and transparency.
14. Fake Assurance Tactics
Another serious difficulty faced by victims is being mislead through means of fake guarantees from cybercrime officers. Often, after submitting a criticism, victims are given instructions like “we are actively working on it” or “you will get your refund soon.” These phrases are backed up with no real research or development done. Officials say these items are only meant to temporarily pacify the victim, or to keep him from stressing out over repeated compliance. But when there is no real movement, the victim’s will is crushed, regularly after weeks or months of apprehension. These faux assurances put off the victim looking for alternative remedies, including approaching buyer boards or banking ombudsman, with the wish that the police will clear up the matter. This practice is unethical and causes extra harm than silence because it provides fake will in circumstances that without a doubt require real-time jail or technological intervention.
15. No victim counselling support
Cybercrime does not only cause economic loss – it often results in emotional and mental trauma, primarily in cases involving blackmail, sextortion or identity theft. However, most Indian cybercrime departments do not provide any mental health or counselling support to victims. Even in metro cities, in which such services may be available, victims are left to cope with anxiety, stress, humiliation and frustration on their own. Some victims, mostly teenagers or women who face online abuse, become suicidal or socially withdrawn. There are no skilled counsellors or mental health specialists associated with cybercrime cells to help victims at any stage in the investigation or later. This shows the harm of the victim-centric approach. For a real crime like cyber fraud, helping the victims would be to go beyond prison steps to heal the emotional wounds that have been caused.
16. Rural complaints ignored
Most cybercrime sources, attention, and manpower are concentrated in city areas, and rural lawsuits are often disregarded or delayed. Victims from villages or small towns are usually advised to visit the district headquarters, which can be a long way. When they manage to get there, their lawsuits are often not taken seriously. This is particularly problematic, as rural residents usually have low virtual literacy and rely on police steer to defend themselves online. They will not recognize how to record lawsuits on authentic portals or maintain virtual evidence. Still, they get minimal assistance from gadgets. Fraudsters take advantage of this virtual illiteracy and target rural populations with faux calls, work scams, and hostage traps. Such lawsuits are no longer the simplest to ignore, which leaves victims helpless, but additionally creates inequality to cyber justice across regions.
17. Failure to retrieve stolen money
Even when fraud victims provide correct and well-informed records like the fraud’s UPI ID, account number, or fee app screenshots, cybercrime officials often fail to freeze the financial institution’s debt in time. There is meant to be a mechanism in which the police can right now tell banks or fee gateways to freeze the transactions from the suspicious account as soon as possible. But in maximum cases, the officials postpone this movement or now do not touch the economic establishments at all. Banks are not alerted, and the scammer certainly withdraws the cash inside hours or transfers it to every other account. This no longer simplest destroys any threat of remediation, however additionally makes monitoring likewise extra difficult. The inability to coordinate with banking structures reveals a huge flaw in India’s cybercrime response model. With a faster freezing mechanism, hundreds of frauds could be reversed or prevented.
18. Discouraging legal action
Instead of helping victims in a proactive manner, many officials actively discourage people from filing lawsuits or FIRs. ” Comments like these are particularly demotivating, especially for first-time victims. Officers use this excuse both to keep away from office work or because of the fact that what they believe to be true with small frauds are actually not well worth pursuing. In some cases, officers cross the line and advise the victim compromise or simply neglect about the incident. This conduct is no longer the simplest, but allows the complainant to additionally, move the crook unpunished. Legal movement is the backbone of justice, and while the police themselves ask victims to surrender to it, it displays a deep-rooted failure in regulation enforcement ethics and public accountability.
19. Not using available technology
India has got access to several better virtual tools- IP monitoring software, cell tower triangulation, AI-pushed record analytics, and forensic platforms. Yet, maximum cybercrime departments fail to utilize those sources effectively. Officers are both ignorant to use them, lack licenses, Or even third-party birthday celebrations are depending on businesses to perform fundamental surveillance functions. Instead of utilizing EAT to clean up cyber fraud, they frequently stick with outdated guide methods, which include looking at financial institution answers or requesting physical details. This delays movement and frequently impacts closures due to “loss of leads.” The reluctance to use or perhaps study cutting-edge tools suggests a technological disconnect in departments that might be anticipated to combat virtual crime. For cybercrime prevention and research to be effective, embracing virtual tools must emerge as imperative, no longer optional.
20. Long wait times at cyber offices
Many victims who physically visit cyber crime workplaces are pressured to wait for hours even after scheduling appointments. There are long queues, inadequate seating areas, and no proper token gadgets. The method is unorganized, chaotic, and tiring, especially for women, senior residents, and individuals with disabilities. Sometimes, victims spend the entire day waiting to be advised to return the next day. The ecosystem is likewise often unmanaged, with officers no longer simply explaining methods or supporting with report formats. For operating professionals, students, or older humans, such long and mismanaged trips are exhausting. The fundamental loss of time management, infrastructure, and hospitality demonstrate the department’s low regard for public solace and urgency. For a gadget to offer justice, the method itself should not experience like punishment. There is an urgent need for professional and victim-friendly reception structures.
21. Failure to freeze fake bank accounts quickly
In many instances of cyber fraud, victims provide all the crucial information, such as the scammer’s bank account number, IFSC code, UPI ID, transaction reference, and the actual time of the fraudulent transaction. Despite having this targeted data, cyber crime officials often fail to act straightaway to freeze the fraudulent account. Ideally, if the police inform the bank or the payment provider company with the first few hours, there is a high probability that the stolen amount can be recovered or withdrawn first. However, due to bureaucratic delays, loss of coordination, and laziness, criminals get enough time to transport the amount, making recidivism almost impossible. This failure defeats the whole reason of reporting cyber fraud. The department’s delay prevents scammers from everlasting transactions and denies justice to victims, even though the police must store their money.
22. No dedicated case officer assigned
Victims filing cybercrime complaints often find themselves being passed around from one officer to another. There is usually no single, committed officer to deal with their complaint from the beginning. This loss of a set tangible effect results in repetition of statements, mishandling of documents, lack of continuity in investigations, and universal confusion. The victim must give explanations for the case more than once, each time to a brand new officer who will not have properly studied the preceding record. In many better countries, cybercrime departments assign a dedicated investigating officer for every case, ensuring clean communication, high accountability, and green updates. Unfortunately, this machine is rarely practiced in India. This haphazard shape makes it difficult for the victim to consider ways, and often, important leads go wrong due to inconsistency in handling them.
23. No written acknowledgement given
When a criticism is made—both physically at a police station or on-line—it is miles the norm to offer the victim with a written acknowledgement or a receipt with a monitoring limit. However, in a lot of Indian cyber crime offices, officers both take criticism verbally or take notes on a paper with out issuing any formal record. This is an extreme concern. Without a legitimate acknowledgement, the victim has no prison proof that their criticism was even acknowledged. This lack of documentation makes it tough to follow up, follow up to superior officers, or expand the issue if required. Such practices sell non-transparency and unacceptability. In instances in which an officer later denies receiving criticism, the victim is left helpless. A systematic method of acknowledgement has to be implemented to ensure that procedural integrity and consideration with the building machine.
24. Poor coordination with banks and payment gateways
A vast range of cybercrimes these days involve virtual payments, whether or not through financial institution transfers, UPI apps, or wallets like Paytm, Google Pay, or PhonePe. When victims provide information with transaction IDs, UPI handles, screenshots, or timestamps, the expectation is that cybercrime officers will immediately coordinate with the concerned financial institution or platform to freeze suspicious accounts. But in maximum instances, officers fail to do so promptly. Instead, they make excuses like “financial institutions are not always responsive” or “we need extra time.” This postpones the fraud without any time to take back or switch price limits. There is no committed prompt response unit with a cybercrime framework to swiftly address economic fraud. Due to this negative inter-organization communication, valuable time is wasted, and the chances of victims losing their cash increase again. Such a failure shows how unattended the machine is to real-time economic crimes.
25. Online harassment cases given no priority
Online harassment – stalking, sextortion, revenge porn, and threats via structures like WhatsApp, Instagram, Telegram or Facebook – is a developing menace. Yet, cyber crime departments in India often refuse to take such instances seriously. Many officers respond casually, advising the complainant to “just block the range” or “delete the message,” as opposed to tracing the offender or taking the pace of jail. This negligence is particularly dangerous for girls and teenagers, who often undergo emotional trauma due to such harassment. Sometimes, non-public content material is shared on-line with consent, however no steps are taken to assist the victims, eliminate it or experience the source. This loss of urgency and sensitivity gives in to imitating the crime in the abuser and leaves victims in distress. It is important that instances of on-line harassment take delivery of top priority, as they have long term mental impact and are rising at a rapid pace across India.
26. Delay in tracing IP addresses
IP address tracing is one of the most primary and important tools in cybercrime investigations. When victims provide email headers, phishing links, or message metadata, it is possible to track down the IP address and narrow down the suspect. However, in India, this process is extremely slow due to outdated methods. Authorities still rely on manual requests to ISPs or estimate weeks to get a primary track record, while in developed countries, those attempts are often delayed in hours. Because of this delay, scammers get time to change devices, use alternative IPS VPNs, or destroy virtual traces. Real-time monitoring is important in cybercrime, but unfortunately, most Indian cyber cells do not have the technical ability or time to trace IPS efficiently. As a result, many probably solvable cases go cold, and criminals roam free.
27. Weak Cyber Forensics Team
A strong cyber crime branch should have a fully operational virtual forensics team staffed with equipment and experts capable of recovering deleted messages, cracking encrypted data, studying metadata, and retrieving logs from devices. However, in India, most cyber crime teams lack such teams altogether, or they exist only on paper. The few that do exist are underfunded, underutilized, and lack critical tools like forensic imaging software or cellular data extraction kits. As a result, valuable virtual evidence is either ignored, mishandled, or completely lost. In crimes involving data deletion, hacking, or cloud-based threats, accurate forensics is often the easiest way to establish guilt. Without this infrastructure, even strong prosecutions fail in a “loss of evidence.” This huge hole in research capabilities prevents justice and deters the cybercriminal, who assumes that technical evidence will not hold up to scrutiny very well anyway.
28. Intimidation instead of support
Victims regularly anticipate support and protection when they approach the cybercrime branch, however what they get once in a while is intimidation. In a roundabout way some officers threaten complainants, declaring that if their complaint turns out to be “fake”, they may face criminal action. While it is true that fake cases are punishable, using this threat at the beginning of a research is absolutely wrong and discouraging. It intimidates harmless victims, especially those with little criminal knowledge. They start doubting their own case or withdraw it out of fear. This tactic is generally used to reduce the extent of pending instances or to keep away from paperwork. Instead of guiding victims, officers treat them like suspects. This form of conduct is not only harmful to the general public but also facilitates genuine fraudsters to escape punishment due to the silence or hesitation of victims.
29. Fake Closure of Cases
In many cases, officers mark a case as “resolved” or “closed” on a legitimate cybercrime portal or in their internal system – even though no investigation has been done. Victims often follow up weeks or months later, only to find that their case has already been marked as closed. No decision is given, no money is recovered, and no records are provided to the complainant. This is often done to reduce the backlog of pending cases or to reveal fake developments in departmental records. Such unethical practices are not only harmful to the victims but also ruin the credibility of the branch. Fake closures deny justice to humans and provide a fake experience of security to supervisors and auditors. These shortcuts aren’t just lazy — they’re harmful, and they protect the branch from accountability.
30. Not educating the public
In a virtual technology in which even faculty kids use smartphones, public consciousness of cybersecurity is really important. However, maximum Indian cybercrime departments fail in the practice of everyday consciousness campaigns. There are no regular packages in schools, colleges, rural villages, workplaces, or virtual structures that educate humans on almost line scams, OTP fraud, process cons, romance scams, or information security. When a cyber attack occurs, the victim regularly has no concept of what went wrong or how it could have been prevented. A proactive technique related to public schooling should reduce cybercrime considerably, however it is seldom implemented. Collaboration with flyers, social media videos, faculty workshops, and virtual structures should alternate. Sadly, maximum departments remain inactive in this area. The end result is that India is one of the peak international locations globally in phrases of phishing and online rip-off victims.
31. Bureaucratic Red Tape
Filing a cybercrime complaint in India is more complicated and time-consuming than most. Victims are often made to go through tedious procedures such as bringing hard copies of evidence, proof of identity, transaction slips and screenshots, despite the fact that they have already submitted the same online. Once they get to the police station or cybercrime office, they are dispatched from one counter to another, requested to obtain multiple photocopies, signal repeat forms, and at times even made to rewrite the complaint through multiple instances to make it look “accurately”. All of this happens with none of the usual tips displayed to the complainant. In emergencies, consisting of sextortion or lively fund switch fraud, those delays can cost lives or irreversible monetary damages. The purple tape mentality treats cybercrime victims as if they are a part of some clerical way, as opposed to the human beings they are willing to help. This previous form scares many people from submitting cases to scammers.
32. No emergency helpline efficiency
India has released a national cybercrime helpline—1930—to suppress instances like fund switch frauds or blackmail. However, its overall performance has been consistently disappointing. In maximum states, the road is both answered by means of busy, unreachable, or untrained staff who can’t effectively manual the caller. There are infinite instances in which victims were referred to as within minutes of being scammed, but were later reported for name, filling out a web critique, or visiting the police station. Emergency issues—like freezing a fraudster’s account or preventing the leak of personal photos—require immediate intervention, now no longer bureaucratic delays. Still, the helpline is like a simple customer support line, now not a rapid response tool. This completely defeats its purpose. A well-functioning emergency line should save you from loads of fraud on a daily basis, however due to poor implementation, it has become the image of neglected possibility in preference to hope.
33. Low Number of Convictions
Despite the upward thrust in virtual scams and hundreds of cybercrime prosecutions each month, only a few instances result in convictions. Most are either dropped due to “loss of evidence”, remain pending for years, or by no means make it into the courtroom docket. By no means many victims even acquire a fiat, this is crucial for felony convictions. Without a conviction, fraudsters face no consequences, and this prompts them to round up more and more humans. The failure of the justice apparatus to punish cybercriminals culminates in a lack of public trust. People begin to believe that despite the fact that they record the scam, nothing will happen. Many stop reporting altogether. The government’s failure to streamline cyber investigations, provide sufficient cyber judges, and speed up the trial of the court docket has made the criminal route almost unfeasible for victims. The end result is a toothless enforcement apparatus that encourages criminals in preference to evading them.
34. Failure to trace SIM card details
A fundamental flaw in India’s cybercrime investigations is the lack of ability to signal cell numbers used by fraudsters. Even eleven though telecom operators are legally required to preserve registration details – inclusive of ID and handling evidence for each SIM card, cybercrime departments often fail to get right of entry to this record in time. They both wait too long for a telecom response or lack the authority to extract real-time records. In many instances, the same variety is used for more than one scam, but no motion is taken. Fraudsters maintain the use of pre-activated SIMs introduced with corrupted files or in the names of different humans. These SIMs can be traced back to physical dealers or users without problems, although such tracing is rarely accomplished efficiently. This allows scammers to act anonymously and preserve their frauds with 0 accountability. The weak spot in SIM monitoring allows crime networks to flourish.
35. No national-level database for repeat offenders
India currently lacks a centralized, real-time database of cybercrime offenders available across all states. The method is that if someone is arrested for cyber fraud in Maharashtra and later commits a crime in Bihar once again, there may be no automated tools to flag them as a repeat offender. Each nation works in isolation, utilizing previous presented strategies or rudimentary Excel sheets. There is no AI-related record pool, no inter-nation case mapping, and no tagging of cell numbers, IP addresses, or financial institution debts. This creates a massive intelligence gap. Organized fraud jewels use this weak spot to operate across borders with no concern of detection once again. A nationwide database with offender profiles, crime patterns, and virtual identifiers could dramatically increase the risk of early detection. Without this, India remains fragmented in its response to cross-border crime.
36. Lack of specialization
Cybercrime is not always a monolithic category – it includes diverse branches like banking fraud, sextortion, phishing, crypto scams, infant pornography, process fraud, and identity theft. Each of them calls for a completely unique research approach, talent set, and forensic method. But in India, the same group handles all forms of cyber instances, no matter their complexity. Officers are overtrained, undertrained, and spread out in a few specialties they do not understand at all. For instance, a process rip-off and a crypto laundering case are absolutely unique in phrases of generation and proof gathering. Yet, no particular mission force or domain-primarily based solely groups are assigned. This impacts in poor case resolution, flawed prioritization, and overlooking technical details. Specialized training, labs, and research wings need to be a fundamental requirement, however the disadvantage of this results in combating novice with great virtual crimes.
37. Blaming victims instead of criminals
A common practice in many cybercrime departments is to blame the criminally responsible for specializing in catching the criminal. Officers regularly ask sarcastic or demeaning questions such as “Why did you click on that link?”, “Why did you give out that OTP?”, or “Are you that stupid?” This behavior is especially directed at older victims, women, and lesser-known complainants. In instances of sextortion or social media blackmail, female victims are regularly advised that they need to “behave better” online. Such victim-blaming no longer only causes emotional trauma, but also prevents others from coming forward to document crimes. Victims are understandably silenced and shamed when the justice apparatus mocks you in preference to supporting you. This behavior displays a profound loss of sensitivity, empathy, and professionalism among officers. Recognition usually requires the criminal to stop – now not humiliate the victim.
38. Overlooked Foreign Origin Scams
Scams involving foreign WhatsApp numbers, international financial institution transfers, cryptocurrency, or worldwide procedure fraud portals are regularly disregarded by cybercrime authorities. Authorities say “we don’t have jurisdiction,” “it’s outside India’s doors,” or “there’s nothing we can do about it,” and they are near premature criticism. While global cooperation is more complex, that doesn’t mean the matter needs to be disregarded altogether. There are global protocols, cyber treaties, and international fact sharing mechanisms that can be invoked. Countries like the US, UK, and Australia coordinate the world on such crimes, however Indian cyber departments rarely flex in this way. Instead of contacting embassies, utilizing Interpol resources, or perhaps drawing upon Indian tech organizations like Google or Meta for facts, departments actually shut the door on the victim. This weak response allows global fraudsters to continue to rob Indian residents.
39. Weak protection of complainant’s identity
In cybercrime cases—particularly those related to sextortion, sexual harassment, stalking, or blackmail—victim’s safety and privacy should be covered with utmost care. Unfortunately, in a lot of cases, the cybercrime branch fails to maintain confidentiality. This puts the victim in additional danger and exposes them to social humiliation or retaliation. Female victims are particularly slammed while touch cases are mishandled. There is no clean protocol on maintaining victim’s identity, and facts are regularly saved with encryption or get right of entry to for control. This negligence erodes acceptance as truth and discourages humans from coming forward, particularly in touch cases. Protecting the complainant’s identity needs to be a peak priority, now no longer an or neglected requirement.
40. No use of AI or automation
Despite the upward thrust of artificial intelligence, automation, and massive fact finding tools, the Indian Cyber Crime Branch remains, in large part, paper-based due to its capabilities in manual, fully-fledged environment. While AI can be used to pick up rip-off patterns, signal fraud networks across entire regions, discover regularly used rip-off keywords, and flag suspicious IPs in real-time, such tools are used almost in no way. Countries like Singapore, Israel, or even smaller police departments in Europe use AI-pushed dashboards to discover threats, however the Indian police still relies on human evaluation, Excel files, and email follow-ups. Automation should significantly reduce research time, minimize human error, and speed up detection. But instead, officers waste hours doing manual verification, which slows down the full justice process. Without modernizing devices and investing in fully integrated AI-based forensics and evaluation tools, the branch will fall behind the ever-evolving cybercriminals.
41. Neglecting Elderly Victims
Elderly people are maximum prone to cyber scams, particularly concerning faux financial institution calls, lottery frauds, or coverage scheme traps. These scams are often convincing and take advantage of the reality that many senior residents are not tech-savvy. Yet, once they go over document court cases with the cybercrime cell, they can often be dealt with like a burden. Officers frequently speak in technical jargon that the elderly can’t comprehend, now no longer patiently give explanations for the grievance procedure, and every now and then even brush off their difficulty as trivial. Instead of exhibiting empathy and guiding them through a step-via manner, those officers exhibit impatience or forget about them altogether. This mind-set is no longer the most effective reason, the emotional trauma however, prevents elderly residents from seeking help in destiny scams. Senior residents deserve dignity and respectful service, no more humiliation to be endured while they are at their most vulnerable.
42. No national scam alert system
In the modern day hyper-connected world, cybercriminals constantly invent new techniques to dupe humans-fake activity offers, QR code scams, WhatsApp OTP theft, etc. Developed international locations have active country-wide alert structures, with authorities sending SMS or push notifications to warn residents of rising scams. However, India completely lacks the device. There is no valuable mechanism to warn hundreds of thousands of humans in real-time while a risky rip-off fashion emerges. The most effective warnings, if any, are passively published on police social media pages or web sites, leaving maximum residents to check on them anyhow. This absence of real-time public communication allows scammers to proliferate even earlier than humans first become aware of. Had there been an automated alert mechanism utilizing cell networks or Aadhaar-linked communications, endless scams could have been avoided. The failure of authorities to install a country-wide cyber rip-off alert device is a major policy-stage lapse.
43. Legal loopholes are unplugged
Cybercriminals often evade punishment through means of exploiting gaps in Indian laws. They use tools like VPNs to cover their location, purchase SIM playing cards utilizing falsified documents, and open up owed mule financial institution money with fake identities. These procedures are recognized to the cybercrime branch, but no substantial criminal law reforms have been introduced in coordination with lawmakers to close those loopholes. For instance, stricter regulations for SIM card vendors, mandatory face verification, and seek to assist quick data-sharing agreements with telecom and tech businesses. But with out lobbying for those adjustments or rising inner criminal counsel, the branch maintains to perform in a framework that permits criminals to slip by means of the cracks with no difficulty. This failure to conform instances pays off in instances of repetition, rising fraud rates, and public frustration, as criminal size fails to guide regulation enforcement.
44. No Guidance for Recovering Money
In many cyber fraud cases, remedying misappropriated cash via channels like banking chargebacks, coverage claims, RBI Ombudsman, or criminal notices is viable. But the Cyber Crime Branch frequently doesn’t inform or course suffers nearly those alternatives. Most officers inform the most effective sufferer that “we’ll investigate” and stop there. Many sufferers miss the crucial window to document a money back claim, particularly within the 24-forty eight hour time period required for financial institution reversal. They no longer know how to contact the appropriate bank branch, file a dispute or write a customer complaint – because there is no one to tell them. In advanced structures, police departments offer help handbooks, dedicated criminal cells or counselors who help victims follow parallel treatment paths. But in India, the silence and absence of cooperation from the cyber branch leads to monetary losses, even in solvable cases.
45. No Grievance Redressal Mechanism
When a cybercrime officer misbehaves, delays a case, or acts negligently, the victim has nowhere to go for redress. There is no clean grievance authority, helpline, or escalation platform that works ostensibly. Although some portals have a “feedback” or “complaint to officer” option, they often cannot be checked or answered. This loss of oversight allows corrupt, lazy, or unlucky officers to walk free with little worry of consequences. Conversely, various officers’ departments often have nodal officers, public grievance cells, or impartial commissions that take strict action. Internal vigilance groups or residents in cybercrime departments should allow escalation of matters to a country-wide stage ombudsman. But in its modern-day state, the device protects the offender as opposed to the victim. Without accountability, misconduct becomes normalized, and victims are left helpless with nowhere to show up for justice.
46. Poor training to handle cases of minors
Minors are being exposed more and more to on-line grooming, gaming-related scams, pornography, and bullying through social media. Yet, cybercrime officers are not skilled to deal with those touchy instances appropriately. They often treat those proceedings like another rip-off report, with out knowing the mental and emotional trauma that minors can go through. Many officers do not know how to talk sensitively with children, a way to interact with parents, or a way to observe prison protocols below the POCSO (Protection of Children from Sexual Offences) Act. In some instances, children are scolded or blamed instead of helped. The absence of child psychologists or specially skilled officers likewise worsens the situation. Mishandling such instances can cause permanent damage to the intellectual fitness of the child and his circle of relatives life. Specialized child protection cyber gadgets and schooling are urgently wanted, however are nearly non-existent in India.
47. No timeline for complaint resolution
Cybercrime instances in India often drag on for months or perhaps years with no significant replace or decision. There is no reliable timeline or cut-off date for the branch to act on criticism. Victims are left in limbo, constantly calling or traveling to the cyber office, at best to be instructed, “We’re getting on with it.” In many countries, proceedings have to be recalled inside 24-eight hours, and research updates are often supplied via monitoring IDs or emails. India lacks such a preferred process. This unstructured and open-ended process ends in significant delays, lack of evidence, and complete emotional exhaustion of the victim. Introducing consistent decision timelines, case development dashboards, and overall performance audits can enhance transparency and efficiency. Until then, victims will be protected to go through the end without a concept when – or if – they will get justice.
48. Ignoring local language complaints
India is a multilingual United States with a public of local languages. Many cybercrime victims, particularly from rural or tribal areas, have proceedings in their neighborhood language due to the fact that they may no longer be fluent in English or Hindi. Unfortunately, authorities often forget about or deny such proceedings, claiming they may be “unintelligible” or asking the victim to rewrite in Hindi or English. This conduct is not always just discriminatory – it primarily denies justice to humans based solely on linguistic bias. Government offerings are designed to be inclusive and work for all, regardless of language. But the cybercrime machine no longer hires local translators, nor does it have AI-primarily fully-fledged translation tools to decode local scripts. This negligence creates a massive access barrier, leaving marginalized groups disproportionately vulnerable to cyber threats. Language is by no means a barrier to gaining access to justice—though in practice, it often is.
49. No help in removing defamatory content
One of the maximum devastating effects of cybercrime is on-line defamation—where faux profiles, edited videos, or personal pictures are published on social media to harm a person’s reputation. Victims of such crimes rely on quick help in taking down the content material, however, instead, they may be instructed to “touch the platform yourself.” This response is not always lazy at best, however it ignores the truth that police have the prison authority to request or coordinate with businesses like Facebook, Instagram, or YouTube to take action. Victims, in particular women, are deeply hurt by the public humiliation and intellectual trauma they undergo, and that they want to take action proactively—no longer bureaucratically. While tech systems have protocols for police takedown requests, they are rarely used by Indian cybercrime gadgets. Failure to help shut down dangerous content material is both unethical and dangerous, permitting harm to preserve unchecked.
50. Overall Negligence and Public Mistrust
Due to these types of failures—the lax response, loss of schooling, no accountability, abuse, and tepid punishments—India’s cybercrime machine has suffered a first-rate decrease in public trust. Most humans now believe with certainty that cybercrime is a waste of time. Many people no longer care to criticize it due to the fact that they worry about police inaction, intellectual harassment, or don’t really trust the results. As a result, a lot of fraud instances go unchecked each month, and criminals are extra effective and fearless. This public mistrust impacts nationwide cybersecurity, as residents stop cooperating or trusting regulation enforcement. The entire cybercrime framework—from neighborhood cells to mandatory command—needs improvement, technological modernization, accountability, and suppressing victim-pleasing practices. Until then, India’s virtual protection stays weak, and cybercriminals will preserve the damaged machine to make the most of the cracks with impunity.
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