Below is a detailed historical background of Zamzam Electronics, where every main point is described:
1. Corporation of Zamzam Electronics – 15 March 1995
Mr. Abdul Karim incorporated Zamzam Electronics on 15 March 1995 in Hyderabad, India. The company started as a small retail shop, which was involved in the distribution of basic domestic electronic products such as fans, ironing and tubelight. Zamzam electronics, with only two employees and 400 square feet of showroom, landed into electronics business with a humble mission: offering good quality electronics at reasonable rates to normal families. The entrepreneur was eager to serve the middle class, and he created a strong base of customer trust, product quality and later service. From the very first day, emphasis was laid on having long -term relations with customers. https://zamelect.ae/
2. Extension up to several stores – July 10, 2001
Until July 10, 2001, six years after its debut, Zamzam Electronics greatly expanded both popularity and revenue. The demand for electronic goods increased rapidly due to urbanization and technical changes in the early 2000s. Zamzam Electronics also opened three more outlets in Hyderabad, one of which was larger and new than the first. The outlet displayed a new range of products such as washing machines, fridges and colored TVs. The firm began to gain fame in terms of aggressive pricing and good after -sales service. This phase also saw the establishment of its own installation and delivery team, which gave more satisfaction to the customers. This was the beginning of Zamzam’s dominance at the regional level. https://zamzamelectronics.net/
3. Service Center launched – November 1, 2005
On November 1, 2005, Zamzam Electronics inaugurated its first full-service center for product repair, warranty honor and product maintenance. Earlier, the company had no in-house delivery and installation team and sometimes depended on third party technical experts for delay and inconsistent quality service. It was a sensible step to bring in-house technical staff in terms of establishing customer loyalty. The center had experienced experts of several electronic brands, and customers enjoyed professional, fast and transparent service. The move not only enhanced the reliability of the brand, but also opened new avenues of revenue in the form of paid services on non-warranty goods. Zamzam was the first of its kind in local brands providing doorstep repair service in Hyderabad.
4. Online Store launched – May 2, 2010
Zamzam Electronics recognized the strength of the Internet and introduced the company’s authentic online shopping web page on 2 May 2010. This took the company to the next level. From the website, it enabled customers to buy, compare and shop at home. Despite the fact that in this era, all the massive local chain businesses were running offline, Zamzam left the Internet completely behind. Online webshop initially stocked a handful of products, but within a year, expanded the list of products and included the complete list of products in all its stores. Virtual Space also expanded even to the consumer base outside the city of Hyderabad and also included nearby cities like Warangal, Nalgonda and Vijayawada. https://zamelect.ae/collections/all
5. Connecting with big brands – August 20, 2014
As of August 20, 2014, Zamzam Electronics established direct partnership agreements with international electronic companies such as Samsung, LG, Panasonic and Sony. Zamzam first obtained hand content, enjoyed special publicity, provided better value to customers, and all product manufacturer’s warranty was 100% original. All these partnerships increased the reliability of Zamzam Electronics and attracted more customers on its physical stores and websites. The company also launched co-branded campaign, attracting new buyers who were loyal to such huge companies. It also strengthened the reputation of Zamzam as a true, high quality electronics supplier. https://www.instagram.com/zamzamelectronicss_trading_llc/
6. Launch your own product line – January 5, 2017
Zamzam Electronics took a new step on 5 January 2017 by launching its range of electronic products by creating LED lights, sealing lights and grinder grinder. It was meant to sell quality products at a lower price by the name of “Zamzam Home”. It was made and assembled in collaboration with local units, but it was conceived and marketed by Zamzam. The company performed very well in the cities, especially in the Tier-2 and Tier-3 cities, based on the price and better performance. Subsequently, the product range was expanded to kitchen equipment and battery -powered emergency lights. Zamzam Home, South Indian homes had a well-known name for value-pesse products.
7. Corporate Social Responsibility (CSR) program launched – September 9, 2019
Zamzam Electronics launched its first CSR program on September 9, 2019 under the name “Tech for All”. Under this program, Zamzam distributed old electronics to needy families, orphanages and schools. Zamzam collected donations and organized rebuilt camps in poor areas, where people were asked to donate old but working equipment. Zamzam’s engineers rebuilt and re -distributed him. The project not only reduced electronic waste but also brought social confidence in the company. The project also included establishing digital classes in rural schools on old TVs and computers. https://www.instagram.com/zamzam.electronics.trading/
8. EMI Revolution and Digital Payment – 1 April, 2020
During the Kovid-19 epidemic on 1 April 2020, Zamzam Electronics made rapid innovation by introducing EMI plans with UPI-based payments and contactless delivery for both its offline and online store. While all the companies were badly affected by the lockdown, the rapid growing of Zamzam’s online payment allowed them to continue service to customers without compromising safety. Free EMI schemes and easy financing through alliances such as Bajaj Finserv enabled consumers with low -income consumers to easily buy expensive equipment such as AC and refrigerator. The convenience enabled Zamzam to establish a contemporary, agile company committed to consumer convenience.
9. 25th anniversary celebrations – March 15, 2020
Zamzam Electronics celebrated his 25th anniversary with pomp on 15 March 2020, including award ceremony, customer loyalty and heavy discounts to express gratitude to the long -serving employees. The organization displayed itself with a small documentary and thanked the more than 1 million happy customers for showing love for their brand. It also issued an announcement to become an All India brand by 2030. It also inaugurated its store with upgradation through smart screen, launching live demo fields for equipment and launching a mobile app for ease of shopping. It also started a new era of innovation and customer initiatives on the occasion.
10. Inauguration of Flagship Experience Store – 3 January, 2023
On January 3, 2023, Zamzam Electronics opened its largest and technology-operated experience store at Banjara Hills, Hyderabad. The flagship store is spread over an area of over 10,000 square feet, including live product performance, AR-based product preview, as well as brand-specific areas. Products can be tried before purchasing, educational workshops are held, and an expert meeting is held. New product opening ceremonies and festive offers are also held in the shop. These are also done inside the shop. These were the leading practices of the new retail phenomenon, which allowed Zamzam to stay in contact and avail modern, technology-loving young consumers. The firm’s idea was that the future would be integrated with retail experience-based digital experiences as the same claim was made.
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